Shipping Policy
For our customers, the sections below set out processing, delivery, and tracking. For help with this page, contact Support@ColourPopa.shop.
What customers should know about processing and transit
For customers using this website, this section explains processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. Questions about this section may be sent to Support@ColourPopa.shop.
How we handle delivery issues
For customers using this website, this section explains delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@ColourPopa.shop or 2093045093. We will work with the carrier and provide an appropriate resolution under our Refund Policy. Questions about this section may be sent to Support@ColourPopa.shop.
Information covering delivery area
We publish this delivery area guidance for customers using this website. Our delivery area is limited to addresses within the United States. Standard shipping is free. Questions about this section may be sent to Support@ColourPopa.shop.
How we handle returns after delivery
We publish this returns after delivery guidance for customers using this website. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to Support@ColourPopa.shop.
Store guidance on tracking and addresses
We publish this tracking and addresses guidance for customers using this website. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. Questions about this section may be sent to Support@ColourPopa.shop.
Contact Information
Email: Support@ColourPopa.shop
Phone: 2093045093
Physical address: 158 Concord St, Charleston, South Carolina, 29401, United States